Get your queries dealt with from our technicians.

To request support please either raise a support ticket, call 0208 089 1111 or email ADWConnect support team on

Most support queries are resolved speedily over the phone. ADWConnect technicians will guide you through solving your issue!

Call us on 0208 089 1111.

If you are having a complex issue, ADWConnect technicians will instantly connect directly to your network to diagnose the problem.



Choose to open the download (or save it to save you from downloading it again in the future).

When the file is opened, it will bring up a box with an ID and PASSWORD. Give this information to your technician.

On the rare occasion your broadband or telephones go down, ADWConnect technicians would be unable to connect remotely and therefore would come on-site to repair the problem.

Contact us for a competitive quote!